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CS-FAST — the innovative solution that works like you do.

Designed by specialists in child support operations, CS-FAST (Child Support–Framework for Advanced Software and Technology) is an all new solution that incorporates best practices developed over 15 years through work with more than 20 statewide child support organizations. The solution  is designed around "what works" for a caseworker to get the job done.

CS-FAST is easy to implement and easy to learn, meaning your organization realizes rapid improvements in workflow and performance. The solution is an extension of Auctor's Framework offering - FAST, and it’s future-proofed to ensure the lasting value in your system investment.

Your system, your needs.

No two organizations operate in exactly the same way, so CS-FAST can be configured to whatever works best for you. Users can change what data is shown on the screens, and authorized users can maintain the valid values and system processing parameters through an online interface. 

Immediately engaging, CS-FAST helps workers see the connection between their actions and the performance outcome.  The solution is highly intuitive, so users can focus on why certain actions need to be taken instead of struggling to understand how to perform the action.

  • Highly customizable
  • Integrated rules and workflow engines
  • Meets all PRWORA requirements
  • Multiple security layers
  • Easy to implement, easy to use
    • intuitive navigation with familiar website look and feel
    • minimal training required
    • mitigates loss of institutional knowledge from departing staff
  • Designed for user efficiency
    • related data grouped together
    • flexible search capabilities
    • drill-down reporting
    • most actions "one click" away

 

Future-proofing ensures lasting value.

CS-FAST stores all data needs, rules, screens, reports and batch processes in a central Knowledge Base. This Knowledge Base is then used to generate the system using the appropriate technical and database generators. As technology advances and newer technical environments arise, the system is kept current by simply applying new generators to the existing Knowledge Base thus "Future-Proofing" - this will be the last child support system you will ever need.

Better methodology means better performance.

Most system development projects focus on functionality – what are the system requirements, and how can functionality be improved? CS-FAST emphasizes a broader perspective…one that includes your business processes and your available resources, both human and financial.

With the CS-FAST solution, we begin by using our STAR (Steps To Achieve Results) implementation methodology to understand fully your operational environment. In this exploratory phase, process and functional performance enhancement opportunities are revealed and documented. Next, we complete a series of Configuration Worksheets that pinpoint where system customization will be required. Those changes are made and the system is then regenerated, allowing users to access a fully functional system to validate the design, requirements and functionality.

Not only does this methodology provide the users with a clearer understanding of how the system will operate, it creates user buy-in to the system.  With changes being made during the design process, the STAR process provides the users with a greater feeling that this is "their system" and that it does what they want it to in the manner in which they need it to work.  This level of user understanding and control ensures a successful system implementation.

Technical environments supported: Java – web and Windows / .Net – web and Windows / .Net Mobile / VB – Windows / C/SQL – web

Supported databases: Oracle / SQL Server / DB2 / Informix / MySql / PostgreSql